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Privacy Policy

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website and use our services. By accessing our website, you agree to the practices described in this policy.

 

1. Who We Are

Oxtavia Health is a UK-based digital platform dedicated to empowering women through evidence-based health information and support. Our registered office is at 4th Floor Silverstream House, 45 Fitzroy Street, Fitzrovia, United Kingdom, W1T 6EB. We are committed to complying with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

 

2. Information We Collect

We may collect and process the following types of personal data:
 

  • Personal Details: Your name, email address, phone number, and any other information you provide when registering or contacting us.

  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the date and time of your visits.

  • Cookies and Similar Technologies: We use cookies to enhance your user experience and gather data on website usage. For more information, please see our Cookie Policy.

 

3. How We Use Your Information

We use your personal data for the following purposes:
 

  • Providing and Personalising Our Services: To manage your account, respond to your queries, and tailor our content to your interests.

  • Improving Our Website and Services: To understand user behaviour, monitor website performance, and improve our offerings.

  • Communications: To send you updates, newsletters, and important information related to your use of our platform. You may opt out of these communications at any time.

  • Legal and Regulatory Compliance: To comply with our legal obligations and protect our rights.

 

4. Legal Basis for Processing

We process your personal data on the following legal bases:
 

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

  • Contract: To perform a contract with you, such as managing your account.

  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms.

  • Legal Obligation: To comply with a legal obligation.

 

5. Sharing Your Information

We do not sell your personal data. We may share your information with:
 

  • Service Providers: Third-party vendors who assist us in operating our website and providing our services.

  • Legal Authorities: If required by law, or to protect our rights, we may disclose your information to law enforcement agencies or other governmental authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the relevant third party.

 

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

 

7. Your Rights

Under the GDPR, you have certain rights regarding your personal data. These include:
 

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.

  • Right to Erasure: If required, you can request that we erase your personal data. To do so, please contact us using the details provided in the “Contact Us” section.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You have the right to object to our processing of your personal data in certain circumstances.
     

To exercise any of these rights, or if you have any questions about our data practices, please contact us at rajni@oxtavia.com 

 

8. Data Erasure (Right to be Forgotten)

We respect your right to request the deletion of your personal data. If you wish to have your data erased, please submit a request to rajni@oxtavia.com . We will verify your identity and process your request as required by law. Please note that in some cases, we may be required to retain certain data for legal, regulatory, or administrative purposes.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: rajni@oxtavia.com 
 

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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